Innovation, Customer Service
Travels From: Kirkland, QC
Fee Range: $12,500
Five-time award winning business owner Toni Newman, is a highly sought after Innovation Catalyst and professional speaker with an uncanny ability to help her clients turn information into innovation and ideas into results. With years of business experience in fields as diverse as law, advertising, tourism, entertainment and event management, Toni brings a uniquely powerful mix of strategy, creativity and real world insight to the table.
In today’s incredible challenging marketplace, where competitive advantage is determined by our ability to effectively differentiate ourselves from the competition, Toni’s uniquely integrated approach to Customer Touchpoint innovation is a powerful tool and both she and her clients have the results to prove it. Her powerful and passionate message, supported by practical tools and techniques, applies to organizations of all sizes and across all sectors.
As a speaker fluent in both French and English, Toni travels all over North America working with leaders who are committed to change and ready for results. Her approach is quite simply a breath of fresh air. Entertaining and yet highly knowledgeable, authentic and truly engaging, Toni gets her message across to audiences with both style and substance. Attract, Keep and Engage more Customers more Often. Grow your Business.
Strategic Innovation Programs
Attract, Keep and Engage more Customers more Often so that you can Grow Your Business
Customer Touchpoint Innovation™ is quite simply the most powerful, and yet probably the most frequently overlooked, customer engagement strategy available in today’s highly competitive marketplace.
Topics Strategic Innovation Programs
Why? Why Not!™
I’ve both been in the audience when Toni has given a keynote and I’ve been on stage with Toni as we gave a keynote together.
Toni Newman gets people to change their behavior in a very simple & powerful way. She reaches the audience on two levels: She reaches them intellectually with tremendous information & reaches them emotionally & changes the way they feel about their work. This combination is extremely powerful.
Joe Calloway, CSP, CPAE
Speaker, Author, Consultant
Partner Engage Consulting Group
Toni, I believe that the message and the content that you deliver is relevant and timely to business more today than ever! What you add to the message is an energy level that drives the point home and has the message live on well beyond the conference. You bring a real passion and excitement to your presentations and workshops, as both are filled with meaningful content. Rest assured that your message is living on and that is the real value of what you bring to any organization.
Director of Sales
Shnier, Gesco Limited Partner
What separates good speakers from great ones is their ability to give of themselves to an audience. To weave their message with passion and empathy and I have never witnessed a speaker who has done it more eloquently. My dedicated group of CEO’s is not easily impressed however the consistent messaging in your presentation –showcased in a variety of ways – helped each member of the audience understand how to make it work for them.
Progress Media Group
Toni has an extremely sharp mind and draws on extensive research, networking, and events to shape her knowledge and well thought-out approach to innovation. Toni has played a huge role within Abbott Canada, and has won the hearts and minds of many, as a trainer, an innovation catalyst, but most importantly, as an enchanting keynote speaker. She continues to surprise us and to exceed our high expectations.
Dianne Arbuckle, PhD
Director Operational Services
We were thrilled with the passion and energy you brought to the group. Your innate sense of humor and style made the addressing of some sensitive issues a pleasure rather than a task! I can personally say that working with you was one of the most stimulating projects I have been involved with over my many years in retail.
Canadian Tire Dealers Association
I have planned many meetings, have worked with many speakers and I would have to say that you really are the most prepared speaker I have ever worked with. We are now able to focus our resources and “innovate” our way to greater success.
Regional Director of Operations
Westmont Hospitality Group