Is Customer relations management hurting Sales? it may Surprise

Is CRM hurting Sales? The answer might surprise you! By Paul Shearstone Begin with the premise: In today’s increasingly competitive global marketplace, CRM [Customer Relations Management]is essential for sales and corporate success. Add to that: The intent of CRM architects was and is, altruistic. CRM is designed to fulfill specific needs within the organization. But …
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stress relief

Can music really provide stress relief ? by Paul Shearstone- stress relief Stress relief – One need not know how to read or write music to understand and appreciate it or comprehend its unmistakable beauty and therapeutic benefits… Paul Shearstone 2002 In my research to find more ways to promote better health by relieving tension …
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Professional Education is Necessary for Success

“Big Picture Professional Education is Necessary for Company Success” By Hank Moore Categories of Professional Education There is a difference between how one is basically educated and the ingredients needed to succeed in the longterm. Many people never amass those ingredients because they stop learning or don’t see the need to go any further. Many …
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Meeting Effectiveness

Meeting Effectiveness. Basic Management Techniques & Alternatives For Maximum Productivity By Dr. Jeffrey Magee, PDM, CSP, CMC Meeting Effectiveness:   Think of the last time someone you know was upset because there was one less meeting on his or her business calendar. Or, for that matter, when was the last time you were upset because …
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Are You Shy? by Rhonda Scharf

Are You Shy? According to the New York Times, 40 to 75 per cent of people suffer from social anxiety. In fact, it’s the number one social fear. Do you suffer from social anxiety? Are You Shy? Here are some quick tips to help feel comfortable when you attend your next conference or trade show: …
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introduce Change to an organization

How ‘should’ we attempt to introduce Change to an organization?  Know Change in General – Study the Theory and Models Know this Change – How have other orgs implemented this Change? Establish Rapport – Connect with the group – don’t be an ‘outsider’ Understand the Status Quo – Before Changing a situation – Know the …
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Change Initiative

When faced with Change Initiative – here are the questions that demand answers:  by Peter de Jager WHY? – Why is this particular Change Initiative necessary now? WIIFM? (What’s in it for me) – If we don’t address this? They’ll listen to nothing else. MONDAY? – What exactly will we be doing differently tomorrow? WON’T? – …
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